Booking information
Bookings can be made in person at Gala Durham, by telephoning the Gala Durham Box Office on 03000 266 600 or through this website. Please note, tickets booked online or by telephone include a £2 transaction charge.
Your tickets
To help us do our bit for the environment when booking for ticketed events, we ask that you use our eticketing option. We send tickets directly to your inbox which can be presented to staff from your mobile device. Etickets can also be printed or tickets can be posted with a charge.
Refunds and exchanges
Unless an event is cancelled, all tickets are non-refundable or exchangeable.
Outdoor events
In the event of unforeseen and extreme circumstances such as inclement weather, we reserve the right to cancel any of our outdoor events.
Access information
If you have any special access requirements or are unable to attend an event without a personal assistant (carer), please contact the Gala Durham Box Office on 03000 266 600 to book tickets. One free ticket will be provided for the personal assistant (carer) upon purchase of a ticket for the person who is unable to attend the event unaccompanied.
If you’re travelling to one of our ticketed events and want to find out more information on venue accessibility, please visit:
Getting to Durham Brass Festival
For local travel, plan your journey with Traveline North East. You can also find out information on parking and Durham City Park and Ride services at Durham County Council.
If you’re travelling from outside of Durham, you can find out about car, coach, train and flight options at This Is Durham.